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Vespa La Serena — Go-to-Market

Vespa scooter lifestyle scene in La Serena showroom

I led the launch and growth plan tailored to the regional dynamics: research on international campaigns, definition of payment methods, customer experience, and automations to convert leads into store visits.


Core brand ideas

  • "Moves with you"
  • "A-VESPA-TE" — (from avís pate): a call to action to move, save time, and do it with style and safety.

Key digital assets

  • High-conversion landing:

    vespa.carmotors.cl — integrated with GA4 + Google Ads conversions.

  • WhatsApp: deep links and AI chatbot (GPT) for 24/7 capture, lead qualification, FAQs, and test-drive scheduling.

Paid Mix

  1. Search: campaigns targeted at women and high-intent local queries.
  2. YouTube: regional in-stream and bumpers with early, impactful CTAs.
  3. Google Business Profile: location assets to increase map actions and calls.

Social

  • Content sprints: Instagram & TikTok with high pace.
  • UGC: challenges under the hashtag #AVESPATE.
  • Micro-influencers and community management driving DMs to WhatsApp for conversion.

Showroom experience

  • Vespa Experience weekends: test-drives, safety workshops, and customization demos.
  • Partnerships: pop-ups and cross-promos with malls, salons, wellness studios, and universities.

Metrics & measurement

Practical and actionable KPIs — what we measure to scale:

  • CPL (cost per lead)
  • Test-drive bookings
  • Store visits
  • Qualified leads via WhatsApp
  • A/B tests on creatives: headlines / CTAs / audiences

Result

We delivered a scalable, data-driven plan that localizes Vespa’s global lifestyle and accelerates demand in the Coquimbo region.

Technologies

BrandingWritingCreativityCore Web VitalsWeb - JavaScript - HTMLMarketingAds - Reports